PRIVACY POLICY

Last updated: June 2026

Who We Are
UCLA Education is a trading name of Ultra Care Learning Academy Ltd, an alternative education provider based in Newport, South Wales. We are committed to protecting the privacy of all individuals who interact with our website and services.

For any privacy-related queries, contact us at: contact@uclaeducation.co.uk

What Data We Collect
When you use our contact or referral form, we may collect:

• Your name and job title
• Organisation or school name
• Phone number and email address
• Information about the young person being referred
• Any additional details you provide in your message

We also collect standard website analytics data such as pages visited, time on site and device type via cookies (see our Cookie Policy).

How We Use Your Data
We use the information you provide to:

• Respond to referral enquiries and contact requests
• Assess suitability of provision for referred young people
• Communicate with schools and local authorities regarding placements
• Improve our website and services

We do not use your data for marketing purposes without your explicit consent.

Legal Basis for Processing
We process your data under the following lawful bases under UK GDPR:

• Legitimate interests — responding to professional referral enquiries
• Consent — where you have ticked the consent checkbox on our form
• Legal obligation — where we are required to retain records by law

Data Sharing
We do not sell or share your personal data with third parties except where required by law or where necessary to deliver our services (e.g. our email provider or CRM system). All third-party processors are GDPR compliant.

Data Retention
We retain enquiry and referral data for up to 3 years, after which it is securely deleted. You may request deletion at any time.

Your Rights
Under UK GDPR you have the right to:

• Access the data we hold about you
• Request correction or deletion of your data
• Object to or restrict processing
• Lodge a complaint with the ICO at ico.org.uk

To exercise any of these rights, contact: contact@uclaeducation.co.uk